Privacy Policy

Last Updated: February 14, 2026

This Privacy Policy explains how Runiq ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from https://runiq.shop (the "Site").

Runiq is operated by Technology Brokers Pty Ltd (ABN 49 642 920 492), located at 5 Sodersten St, Taylor ACT 2913, Australia.

We value your privacy and comply with applicable data protection laws, including the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

(a) Device Information
When you visit our Site, we automatically collect information about your device, including:

  • IP address, browser type, time zone, and operating system
  • Pages viewed, referring sites, and click activity
  • Cookies and similar tracking technologies (see "Cookies" section below)

(b) Order Information
When you place or attempt to place an order, we collect:

  • Name, billing and shipping address
  • Payment details (processed securely by third-party gateways)
  • Email address and contact phone number

(c) Communication & Marketing Information
If you contact us or subscribe to our marketing, we collect your name and email address to send you updates or offers (only if you have consented).

2. How We Use Personal Information

We use your information to:

  • Process and fulfill your orders, including payments and shipping
  • Communicate with you regarding your purchase or support requests
  • Prevent fraud and maintain website security
  • Improve our website, products, and services
  • Provide personalised offers and marketing (only if you opted in)
  • Comply with legal, tax, and accounting obligations

3. Sharing Your Information

We share personal data only as necessary to provide our services, including:

  • Shopify – our eCommerce platform (Shopify Privacy Policy)
  • Payment Providers – such as Shopify Payments and PayPal
  • Analytics Providers – such as Google Analytics
  • Advertising Platforms – such as Google Ads and Meta (Facebook), for remarketing and performance tracking
  • Shipping & Logistics Partners – to deliver your orders

We may also share information when required by law or in response to lawful government requests. We do not sell or rent your personal data.

4. International Data Transfers

Some of our service providers (such as Shopify, payment gateways, and analytics tools) may store or process your data in countries outside Australia. We ensure that such transfers comply with the Australian Privacy Act and that adequate data protection safeguards are maintained.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable site functionality (e.g., cart, login)
  • Improve website performance
  • Analyse usage through analytics tools
  • Deliver personalised advertising

You can manage or disable cookies in your browser settings. Learn more at www.allaboutcookies.org.

6. Advertising and Analytics

We use advertising tools (such as Google Ads and Meta Ads) to show relevant offers. You can opt out of personalised advertising through:

7. Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or outdated information
  • Withdraw consent for marketing communications
  • Request deletion of your personal data, subject to any legal obligations we must meet
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

To exercise these rights, please contact us at support@runiq.shop.

8. Data Retention

We retain order and account information for as long as necessary to fulfill your purchase and meet legal or tax requirements. You may request deletion of your data at any time by contacting us.

9. Security

We use SSL encryption, secure servers, and PCI-compliant payment gateways to protect your information. Although no online system is 100% secure, we apply industry best practices to safeguard your data.

10. Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. The "Last Updated" date above indicates the latest revision.

12. Contact Us

If you have any questions, requests, or privacy concerns, please contact:

Email: support@runiq.shop
Phone No: +61 283608669
Address: 5 Sodersten St, Taylor ACT 2913, Australia
Website: https://runiq.shop
Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST)
Operated by: Technology Brokers Pty Ltd (ABN 49 642 920 492)
Response Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST) — replies within 1–2 business days