About Us
Empowering Smarter Living Through Innovation and Design
Runiq was born from a simple realization: quality fitness technology shouldn't mean choosing between affordability and features. Our founders, based in Canberra, noticed Australians were either overpaying for big-name brands or settling for unreliable alternatives.
Runiq is an Australian-based brand committed to delivering high-quality smartwatches and fitness trackers that combine innovation, functionality, and style. Our goal is simple — to make smart living accessible through reliable, affordable, and easy-to-use technology that enhances everyday life.
Who We Are
Runiq was founded in 2025 in Canberra, Australia, from a passion for modern innovation and practical design. We specialise in fitness trackers and wearable devices that help individuals monitor their health, stay connected, and live smarter. Every product we offer is carefully tested to meet our standards for accuracy, durability, and long-term performance.
Runiq is operated by Technology Brokers Pty Ltd (ABN 49 642 920 492), registered and based in the Australian Capital Territory.
Our Mission
Our mission is to inspire a healthier, more connected lifestyle through accessible technology. We believe innovation should simplify life — not complicate it. That's why our wearables are designed to deliver intuitive performance, helping you make informed choices about your fitness, health, and productivity.
Our Commitments
- Quality Assurance: Every product is inspected and tested before dispatch.
- Customer Protection: 12-Month Warranty on all products.
- Secure Payments: Encrypted and PCI-compliant checkout supporting all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.
- Dedicated Support: Our support team is available Monday–Friday, 9:00 AM – 5:00 PM (AEST) at support@runiq.shop.
What Makes Us Different
Australian Support, Australian Values
Unlike overseas retailers, we're based right here in Australia. When you contact us, you'll speak with our local team—no offshore call centers, no automated responses. We understand Australian customers because we are Australian.
Honest Pricing
We don't play games with inflated "sale" prices. Our pricing is straightforward and competitive year-round. What you see is what you get—no tricks, no hidden fees.
Real Product Testing
Every smartwatch undergoes hands-on testing before we add it to our collection. We verify battery claims, test water resistance, check heart rate accuracy, and ensure mobile app compatibility. If it doesn't meet our standards, we don't sell it.
30-Day Peace of Mind
Not happy? Return it within 30 days for a full refund—no complicated forms, no restocking fees, no questions asked. We only succeed when you're satisfied.
Why Choose Runiq
✔ Australian-based and operated by Technology Brokers Pty Ltd (ABN 49 642 920 492)
✔ Specialists in smartwatches and wearable fitness technology
✔ Transparent warranty, return, and refund policies
✔ Secure, convenient checkout experience
✔ Friendly and responsive customer support
Contact Us
Email: support@runiq.shop
Phone No: +61 283608669
Address: 5 Sodersten St, Taylor ACT 2913, Australia
Website: https://runiq.shop
Operated by: Technology Brokers Pty Ltd (ABN 49 642 920 492)
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM AEST
Response Time: We aim to reply to all emails within 1–2 business days
For fastest service, email us with your order number (if applicable) and a detailed description of your question.