Payment Policy
Last Updated: February 14, 2026
At Runiq, we aim to make every transaction secure, transparent, and convenient for our Australian customers. All payments are processed in Australian Dollars (AUD).
Accepted Payment Methods
We currently accept the following secure payment options through our online store:
- Visa
- Mastercard
- American Express
- JCB
- UnionPay
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
All payments are handled through trusted, PCI-compliant gateways, ensuring that your personal and payment information remains encrypted and protected at all times.
Payment Security
Your security is our top priority. All checkout and payment pages use SSL (Secure Socket Layer) encryption. Runiq does not store or access your complete credit or debit card details. Transactions are securely processed through Shopify Payments, PayPal, and other certified third-party providers.
When You Are Charged
Your selected payment method is charged at the time you confirm your order. Once payment is successfully processed, you will receive an order confirmation email containing your purchase details. If a transaction fails or is declined, the order will not be completed.
Billing and Delivery Information
You may provide different billing and delivery addresses during checkout. Please ensure all details are accurate to avoid processing delays. Address verification and fraud protection are automatically managed by our payment providers.
Order Verification
To protect against unauthorized use or fraud, some orders may require additional verification. If this occurs, our support team may contact you via email before the order is processed.
Pricing & Taxes
All prices are displayed in Australian Dollars (AUD). Applicable taxes will appear before confirming your order. The total amount charged will be clearly shown at checkout prior to payment.
Refunds
Refunds for eligible orders will be issued to the original payment method used at checkout, in accordance with our Return & Refund Policy.
Contact Us
If you have any questions about payments or need assistance, please contact us:
Email: support@runiq.shop
Phone No: +61 283608669
Address: 5 Sodersten St, Taylor ACT 2913, Australia
Website: https://runiq.shop
Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST)
Operated by: Technology Brokers Pty Ltd (ABN 49 642 920 492)
Response Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST) — replies within 1–2 business days