Payment Policy
Last Updated: 30 October 2025
At Runiq, we aim to make every transaction secure, transparent, and convenient for our customers worldwide.
All payments are processed in the currency displayed at checkout, based on your location or chosen store region.
Accepted Payment Methods
We currently accept the following secure payment options through our online store:
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Apple Pay
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Google Pay
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PayPal
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Shopify Pay
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Visa
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MasterCard
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American Express
All payments are handled through trusted, PCI-compliant gateways, ensuring that your personal and payment information remains encrypted and protected at all times.
Payment Security
Your security is our top priority.
All checkout and payment pages use SSL (Secure Socket Layer) encryption.
Runiq does not store or access your complete credit or debit card details.
Transactions are securely processed through Shopify Payments, PayPal, and other certified third-party providers.
When You Are Charged
Your selected payment method is charged at the time you confirm your order.
Once payment is successfully processed, you will receive an order confirmation email containing your purchase details.
If a transaction fails or is declined, the order will not be completed.
Billing and Delivery Information
You may provide different billing and delivery addresses during checkout.
Please ensure all details are accurate to avoid processing delays.
Address verification and fraud protection are automatically managed by our payment providers.
Order Verification
To protect against unauthorized use or fraud, some orders may require additional verification.
If this occurs, our support team may contact you via email before the order is processed.
Currency, Taxes & Fees
All prices are shown in your local currency or as displayed at checkout.
Applicable taxes, duties, or transaction fees will appear before confirming your order.
If your card is issued outside the region of purchase, your bank may apply currency conversion or international transaction charges beyond our control.
Refunds
Refunds for eligible orders will be issued to the original payment method used at checkout, in accordance with our Refund & Warranty Policy.
Questions or Assistance
If you have any questions about payments or need assistance, please contact us:
📧 Email: support@runiq.shop
🌐 Website: https://runiq.shop
🏢 Operated by: Technology Brokers Pty Ltd (ABN 49 642 920 492)
📍 Address: 5 Sodersten St, Taylor ACT 2913, Australia
Our support team typically responds within 24–48 business hours (Monday–Friday).